Shipping costs & delivery times
+++Invertebrates safely packaged in every season (from -5°C to +35°C no problem) – Free replacement or money back if animals do not arrive unharmed…+++
+++Add a coolpack at over 30°C!+++
Within Germany (delivery time 1 – 3 workdays) dsfs
- 5.90 € standard shipment excl. winter packaging*:
Via “DHL Paket” with tracking number. Regular duration: 1 – 2 days. Shipping days: Monday – Friday. - 3.90 € for Green-/ and Bluebottle fly pupae:
Via “Maxibrief” without tracking number. Regular duration: 1 – 2 days. Shipping days: Monday – Friday.
For safety reasons (too hot in summer, too cold in winter), delivery to German DHL packing stations is not possible with the regular overtaking of shipping risk! If you still want to have your parcels delivered to a packing station, you can do so on your own responsibility (please enter “shipping at risk of the buyer” at the end of the order process in the text field).
You are welcome to indicate at the end of the order process (“order note”) a desired shipping date. Otherwise, within Germany, packages will be sent Monday through Friday.
International / non-Germany (delivery time 2 – 8 workdays)
- Standard shipment excl. winter packaging*:
Via DHL Package with tracking number. Regular duration 2 – 3 days. Orders with animals (also feeder insects) go out only monday + tuesday (+ wednesday to Switzerland and Austria).
Zone 1 (EU): 13.90 €
Zone 2 (EU): 14.90 €
Zone 3 (Non-EU): 15.90 €
International shipping zones:
| Country | Zone | Delivery agent |
| Austria | 1 | DHL Paket Österreich |
| Belgium | 1 | BPost |
| Croatia | 2 | Hrvatska pošta |
| Czech Republic | 1 | PPL |
| Denmark | 1 | PostNord |
| Estonia | 2 | DHL |
| France | 1 | La Poste / Colissimo |
| Great Britain | 2 | ParcelForce |
| Hungary | 2 | Magyar Posta |
| Italy | 2 | SDA(Poste Italiane)/DHL Express |
| Latvia | 2 | DHL |
| Liechtenstein | 3 | Liechensteinische Post |
| Lithuania | 2 | DHL |
| Luxembourg | 1 | P&T Luxemburg |
| Netherlands | 1 | DHL Parcel NL |
| Poland | 1 | DHL Parcel Poland |
| Sweden | 2 | Correios PT / CTT Expresso |
| Switzerland | 3 | SwissPost / DHL Express |
| Slovenia | 2 | Pošta Slovenije |
| Slowakia | 2 | DHL Parcel SK |
Shipment to other countries is not available right now.
*Winter packaging
In months with freezing night temperatures (mostly from November to March), living animals will only be shipped with extra winter packaging. The shipment of parcels with feeder insects then contains a heat pack, with show insects (praying mantises and other invertebrates) comes to the heat pack also an insulation (hemp mat).
The following winter shipping surcharges will be automatically added to the shipping cost according to the shopping cart contents and destination country:
- Heatpack M (within Germany): 0.65 €
- Heatpack XL (international): 1.00 €
- Hemp mat insulation: 2.40 €
The heatpacks heat up on contact with air (oxygen) and can not be reused. Please dispose of these in the residual waste after receipt. The hemp mats are biodegradable and can be re-used or disposed in organic waste.
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- Heatpack XL
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- Heatpack M
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- Hemp mat insulation
All prices incl. VAT.
Information about the shipping risk and the shipment of living animals here: animal shipment